Awaiting Order Arrival
We aim to ship all orders received by 2pm. If you have chosen/eligible for Next Day delivery is should arrive the following day. Please check tracking details via your account.
Check the email you received after placing your order. It should contain information about the status of your order and the expected delivery date. Please contact us, if there is a problem.
For international orders, there maybe a delay for your item to pass through customs. Please keep an eye on the tracking details.
Ordering & Payment
Check the email you received after placing your order. It should contain information about the status of your order and the expected delivery date.
Keep the product in its original packaging along with all documents confirming the purchase and refund. You will need this for further communication with the seller and the payment system.
Track the status of your order: Bluetang marketplace provides the ability to track the status of an order by tracking number.
After sales
Track the status of your order: Bluetang marketplace provides the ability to track the status of an order by tracking number.
Check the email you received after placing your order. It should contain information about the status of your order and the expected delivery date.
Refund
Keep the product in its original packaging along with all documents confirming the purchase and refund. You will need this for further communication with the seller and the payment system.
Check the email you received after placing your order. It should contain information about the status of your order and the expected delivery date.
Track the status of your order: Bluetang marketplace provides the ability to track the status of an order by tracking number.
